Before proceeding with placing an order or using our services, you must agree to our Personal Information Protection Policy. To ensure safety and protect your personal information, please read carefully and agree to the following privacy policies:

1. Purpose of collecting personal information
   We collect personal information from customers for the following purposes:

1.1 Identity verification: We may request personal information such as name, address, phone number, and email to verify the identity of the customer and ensure accuracy in transactions and service provision.

1.2 Order processing: We collect personal information such as shipping address and payment details to process the customer’s order.

1.3 Improving customer experience: Personal information is used to provide better services to customers, including customer support, product advice, and relevant information.

1.4 Personalized experience: We may use personal information to personalize and tailor the shopping experience for customers on our website, including providing product information, offers, or suitable suggestions.

2. Scope of information use
   We are committed to protecting customers' personal information and only using it as necessary to provide services and fulfill customer requests. Customers’ personal information will not be shared, disclosed, or sold to any third party without explicit consent, except when required by law or necessary to protect our or the customer’s rights, property, or security.

We maintain appropriate security measures to ensure the safety of customer personal information and comply with applicable data protection regulations.

3. Individuals or organizations that may access the information
   We commit to not sharing, selling, or disclosing customers' personal information to any third parties except in the following cases:

3.1 Service partners: We may share personal information with service partners who assist us in providing products and services to customers. However, these partners must comply with information security regulations and only use personal information for the specific purposes outlined.

3.2 Compliance with the law: We may disclose personal information when requested by law enforcement agencies to comply with regulations, legal procedures, or our rights.

4. Data retention period
   We will retain customer personal information for as long as the customer uses the services and as necessary to fulfill the purpose of data collection as outlined. Once no longer needed, we will delete or anonymize customer personal information.

5. Information about the organization collecting and managing personal information
   If you have any questions or need support regarding the collection or processing of customer information, please contact us directly via phone or email at the details below:

Company name: PHUONG DONG HOTEL AND TOURISM MANAGEMENT ONE MEMBER COMPANY LIMITED
Address: 53-55 An Thuong 3, My An Ward, Ngu Hanh Son District, Da Nang City
Phone number: 0817 569 898
Email: sales@charmingbeautyhotel.com

6. Personal data management
   Customers have the right to access and modify their personal information by logging into their account on our website or by contacting us through the provided contact information.